Be a Deskless Manager: Ho‘o!
April 28th, 2009 by Rosa SayMy business has not quite reached that five-year mark, yet so much has changed since I was last in corporate life, one of many managers in a large organizational culture. I will often think about what I would do differently today if I still had some of my old managerial jobs. In short, a lot. I think – no, I am sure – I would do a lot differently.
However when I visit today’s workplaces, I am often quite surprised at how little things actually have changed for many managers, especially those who have worked in certain companies or industries for a long time. They’ve been cocooned, often in rather incestuously narrow and shallow ways. They’ve plugged away day in and day out in automatic pilot, doing a whole host of things the way they have always done them. There hasn’t been any seismic shift big enough to shake them loose from their habits.
For me, the switch to self-employment was a significant catalyst, a crucible, and now, I’m finding that the current economic recession is shaping up to be another one. Our habits change dramatically in crucible moments: The shift which occurs all around us will cause us to shake ourselves out of a lot of different assumptions we’d been cocooning ourselves within. We try new things that we might never have tried before, and that’s a good thing. We learn, and we grow.
Yet when I see others who are stagnant, and who haven’t grown, I do wonder if we’ve gotten better conditioned over the past few years in our reactivity: We’ve had big things happen in our lifetimes, and we’ve gotten steely in our resistance and resilience.
I think this recession is big, but is it big enough? Is it as big in our consciousness as it should be, or as it could be? Are we allowing it to usher in the changes we should open our arms wider to?
Is this recession seismic enough for you?
If you are an Alaka‘i manager or leader, the answer should be, “Yes, I am making sure that it is.”
My favorite Hawaiian coaching word is a very short one: Ho‘o. We hear it more as a prefix to other Hawaiian words, as it turns nouns into verbs. By itself, ho‘o means to make something happen. Ho‘ohana: Work on purpose, and with intention. Ho‘ohanohano: Bring dignity and respect to your actions. Ho‘okipa: Give unconditional hospitality, and serve. Ho‘oponopono: Make things right, bring them to balance.
Well managers, I’m thinking we need to Ho‘o this recession: If you aren’t deliberately welcoming it as a shift which can pave the way to intentional change for you, why not?
Sure, this recessionary economy is painful in a lot of different ways, but are you optimizing it? Are you capitalizing on all the silver linings which are appearing? Are you discarding old habits now, because they are being revealed, and because you finally can do so?
Ho‘o! Move it! Make something happen that otherwise might not change!
Let’s see… what very practical example can I give you… oooh, I know!
Managers, get rid of your desk
In this day and age of the digitally savvy workplace, do you really need one?
And just imagine: What kind of domino effect would it create with your work, and your working style, if you no longer had a desk? How many conversations would you have with people instead of with paper?
If any of my old bosses read this, they will laugh out loud, for I used to be one of those managers who had quite the command center designed into my office. Space was always at a premium, and I learned how to do without an office (and an office door), but not without a desk or workstation of some kind: It was my landing pad, my perch, my return to ground zero. It was my sacred place for just me. And yet… not good.
It wasn’t good then (yes, I do hear those bosses laughing at me…) and it isn’t good now. The things we managers really need happening in the work we do will not happen at our desks. I know it, you know it. We managers are supposed to be with our teams, not with our desks.
So get rid of it. I haven’t had a desk since I left the Hualalai Resort in 2003, and in that time I’ve written a book, thousands of blog posts and freelance articles, I’ve created three different business entities and more than a dozen websites, and I’ve coached hundreds of managers in the same ways I encourage you to coach those who are on your team.
I will admit to you that I have tried to have a desk and an office, but my best work has gotten done when I didn’t, and so I gave up with my time-wasting tweaking trying to make them work. My ‘desk’ today is my laptop and my cell phone, with the convenience of any table which happens to be nearby and available. I don’t even have an iPhone or blackberry; I don’t care for gadgets and I don’t need them.
“The ‘paperless office’? It’ll never happen in my lifetime.
The ‘deskless office’? Give me a year.”
—Robin Sharma, CEO of Sharma Leadership International
And I’ll bet you don’t need a desk either. A‘ole: Do without it.
I once had the same objections you might have right now. Going desk-less is one of those things you just have to try.
Brave enough to try it? You will be amazed at what happens. Ho‘ohana: Make better work happen because you are within your relationships instead of with a piece of furniture.
If the very suggestion is traumatic for you, you needn’t purge your desk right away and cart it out to the curb just yet. Try it for a couple of weeks as a pilot program: Just walk away from it and let it be without you too. Don’t walk back other than to retrieve whatever you might find you’ve left there and still need, but don’t sit there – not at all. Not even during your so-called non-working hours.
Be Alaka‘i. Lead in the effort, and get the other managers where you work to follow your initiative and good example. Do this together as a team.
Oh, this could be so much fun for you! Let me know how it goes, would you?
Let’s talk story.
Any thoughts to share? Comment here, or via the tweet-conversation we have on Twitter @sayalakai.
More reading from the Say “Alaka‘i” archives:
- How do you use your manager? (April 21st)
- You Are Your Habits, so Make ‘em Good! (April 16th)
- The Digitally Savvy Workplace (March 8th)
- Communication is our Killer App (March 5th)
- Desire Always Precedes Change… and the 10 Steps to an Organizational Culture of Change Agents (January 11th)
Tags: catalysts, change, coaching, desks, habits, Ho‘ohana, ideas, workplace




April 28th, 2009 at 1:28 am
I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you down the road!
April 28th, 2009 at 7:28 am
Aloha Eric, welcome to the community. I appreciate you commenting, and shall look forward to hearing more of your thoughts about our discussions as well.
April 29th, 2009 at 8:46 am
Congrats on your transition to self employment. Your thought of it being a crucible is ever so true. I believe we would all benefit from more people entering the fire.
Aloha,
Keahi
April 29th, 2009 at 9:45 am
Thank you Keahi. I have loved both my corporate career and my current journey with self-employment, for both are chock full of different learning, yet I must say I agree with you: We learn to have that entrepreneurial mindset when self-employed in a way that simply cannot be duplicated when within the protective arms of working for another employer. I also think self-employment keeps you much more aware of what is happening all around you with other community and global businesses both inside and out of your chosen industry or field of expertise.